Yes we do! Free standard shipping is applied to all domestic orders RM200, SGD 200, USD 200+.

Upon dispatch, you will receive a tracking link from which you will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Your order will be processed and shipped within 2 business days. Once it's on its way, you'll receive a confirmation email with a tracking number to keep you updated every step of the way.

Shipping times may vary based on your location, with most orders delivered within 4 weeks. You can track your order using the tracking number provided in your confirmation email to stay updated on its progress.

We are delighted to offer international shipping, bringing our products to customers around the globe. Explore our collection and enjoy worldwide delivery to your doorstep!

You can update your address at any time through your Account Page. Please always be sure to keep your shipping information up to date!

Oh no! Please email us at custserv@joeyyap.com with the subject DAMAGED along with your order number and a photo of the broken product and we will help you out!

Once you place your order and the payment is accepted and confirmed, it is then in process to be shipped. Because there is a very small window of time, we may not be able to "catch" your order before it is packed and set aside for shipping.

This unfortunately means no changes can be made to an order once it is placed however, there may be time to cancel your order entirely so you can start fresh. Please email us at custserv@joeyyap.com as soon as possible with the subject "CANCEL" along with your full name and order number and we will see what we can do!